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Great vacation
Stayed 4 days ending in
August, 2024
- Services from rental manager
- Cleanliness
- Location
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Overall satisfaction:
John D from Redondo Beach, CA recommends this vacation rental
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Super view.
Stayed 5 days ending in
July, 2023
- Cleanliness
- Location
- Property condition
Overall satisfaction:
Pier C from Montreal, Quebec recommends this vacation rental
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Loved it!
Stayed 6 days ending in
June, 2023
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
Myrna C from Brighton, CO recommends this vacation rental
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Hale Kai Paradise
Stayed 15 days ending in
May, 2023
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
Brian J from Mammoth lakes, California recommends this vacation rental
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Maui vacation
Stayed 37 days ending in
April, 2023
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
Don C recommends this vacation rental
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Such a special Gem!
Stayed 5 days ending in
January, 2023
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
Jamie K from Sherwood, OR recommends this vacation rental
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Loved it!
Stayed 6 days ending in
December, 2022
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
Paul S from The Hills, TX recommends this vacation rental
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Mahalo
Stayed 5 days ending in
November, 2022
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
Amy E from Chula Vista, CA recommends this vacation rental
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Ocean view condo steps from the beach
Stayed 14 days ending in
November, 2022
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
Cathy T from Nanaimo, BC recommends this vacation rental
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Hale Kai is my paradise
Stayed 14 days ending in
July, 2022
- Cleanliness
- Location
- Property condition
Overall satisfaction:
Wendy C from Las Vegas, NV recommends this vacation rental
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M3ET visit
Stayed 7 days ending in
May, 2022
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
Mike M from San Jose, CA recommends this vacation rental
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Another Great stay at the Hale Kai
Stayed 8 days ending in
April, 2022
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
John T from Bremerton , Washington recommends this vacation rental
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Hale Kai 213 2022
Stayed 37 days ending in
April, 2022
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
Don C recommends this vacation rental
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Always a pleasure !
Stayed 7 days ending in
October, 2021
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
Kristin S from Vancouver , BC recommends this vacation rental
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Our Favorite Location to Visit
Stayed 9 days ending in
August, 2021
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
a guest from Gilroy, Ca recommends this vacation rental
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Wonderful Stay
Stayed 13 days ending in
June, 2021
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
Kristin R from Paoli, PA does not recommend this vacation rental.
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OGG Hale Kai
Stayed 37 days ending in
March, 2020
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
Don C recommends this vacation rental
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Another Beautiful Stay
Stayed 13 days ending in
December, 2019
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
Debbie & Charles C from Lodi, Ca recommends this vacation rental
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Very nice vacation rental
Stayed 10 days ending in
November, 2019
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
Dan C from Salem, OREGON recommends this vacation rental
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Hale Kai 213
Stayed 36 days ending in
March, 2019
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
Don C recommends this vacation rental
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Great value for a great location
Stayed 17 days ending in
January, 2019
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
Jo-Ann C from Mindemoya, ON recommends this vacation rental
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had a great pre Christmas stay in this unit.
Stayed 6 days ending in
December, 2018
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
a guest from Squamish, BC recommends this vacation rental
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Still Our Favorite
Stayed 13 days ending in
October, 2018
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
Debbie & Charles C from Lodi, Ca recommends this vacation rental
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Amazing low-key vacation spot
Stayed 8 days ending in
September, 2018
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
MELISSA S from West Jordan, Utah recommends this vacation rental
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Great place!!!!
Stayed 6 days ending in
August, 2018
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
a guest from fort collins, CO recommends this vacation rental
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Wonderul Family Vacation Spot
Stayed 9 days ending in
August, 2018
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
a guest from Napa, California recommends this vacation rental
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Beautiful views
Stayed 7 days ending in
June, 2018
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
a guest from San Francisco, California recommends this vacation rental
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Unit 213
Stayed 6 days ending in
June, 2018
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
a guest from Erie, CO recommends this vacation rental
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Our May visit to Hale Kai
Stayed 6 days ending in
May, 2018
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
a guest from Hailey, ID recommends this vacation rental
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Our GO TO Getaway Condo! Views on Views
Stayed 6 days ending in
May, 2018
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
christopher W from Temecula, Ca recommends this vacation rental
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Fabulous location and great small complex on the ocean.
Stayed 9 days ending in
April, 2018
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
a guest from Nanaimo, BC recommends this vacation rental
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213 2018
Stayed 36 days ending in
March, 2018
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
Don C recommends this vacation rental
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We're regulars here and often bring guests.
Stayed 8 days ending in
February, 2018
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
Stephen W from Concord, Ca recommends this vacation rental
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A bit noisy
Stayed 7 days ending in
January, 2018
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
Dave C from Woodbridge, California recommends this vacation rental
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A place to return
Stayed 10 days ending in
December, 2017
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
a guest from Delta, BC recommends this vacation rental
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Perfect Stay in Hale Kai 213
Stayed 9 days ending in
October, 2017
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
a guest from Wellington, CO recommends this vacation rental
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Our Favorite Spot
Stayed 10 days ending in
October, 2017
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
Debbie & Charles C from Lodi, Ca recommends this vacation rental
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Great vacation at Hale Kai
Stayed 7 days ending in
September, 2017
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
a guest from Sanger, CA recommends this vacation rental
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Fantastic!
Stayed 7 days ending in
August, 2017
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
a guest from Fairfax, CA recommends this vacation rental
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Paradise Found
Stayed 7 days ending in
August, 2017
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
Larry H from Pineville, MO recommends this vacation rental
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Perfect Location / Perfect Vacation
Stayed 5 days ending in
July, 2017
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
Thomas M from Chilliwack, BC recommends this vacation rental
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Great condo
Stayed 7 days ending in
June, 2017
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
a guest from Meridian, ID recommends this vacation rental
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Manager Responded on 6/28/2017
Nice, I think you may be our first guest from Idaho! Thanks for sharing your feedback. We're glad your family had such a great time. I think you have really nailed what our unit has to offer with your description, namely, a place that our guests would want to return to time after time. Mahalo, The Mathews, Hale Kai # 213
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Vacation in the Heart of Paradise
Stayed 6 days ending in
June, 2017
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
Lindsey S from Houston, TX recommends this vacation rental
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Manager Responded on 6/8/2017
Aloha Lindsey, Thanks for sharing your experience with our unit and for your endorsement. We're glad you had such a good time. Our unit and its location really has a lot to offer. We'll hope to have the opportunity to host you again in the future. Mahalo, The Mathews, Hale Kai # 213
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Great Vacation Rental!!
Stayed 5 days ending in
May, 2017
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
Lisa U from Pasco, WA recommends this vacation rental
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Manager Responded on 6/21/2017
Aloha Lisa, Thanks for sharing your feedback. We're glad you had such a great time. A place that folks would want to return to time after time is what we have always aimed to provide. Mahalo, The Mathews, Hale Kai # 213
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Fall asleep to the sound of the Ocean
Stayed 5 days ending in
May, 2017
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
a guest from Whistler, BC recommends this vacation rental
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Manager Responded on 5/24/2017
Aloha guest from Whistler BC, thank you for sharing your feedback and your endorsement. Hanging out on the lanai enjoying the sunset is one of our favorite activities too. Having Valerie in our onsite office is a real advantage for our property as well, so thank you for mentioning her. The noise from the road can be an issue for people who want to sleep in, but we find that most guests wake up early with the time change, and want to get up and make the most of their limited time in Hawaii. As you mentioned, our unit is also very conveniently located within walking distance of many amenities. We hope that you can come stay again. Mahalo, The Mathews, Hale Kai # 213
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Another amazing trip.
Stayed 9 days ending in
May, 2017
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
MELISSA S from West Jordan, Utah recommends this vacation rental
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Manager Responded on 5/17/2017
Aloha Melissa, Thank you for sharing your feedback and for staying with us again. We have always endeavored to provide accommodations that guests would like to return to time and again, so your comments are very gratifying to us. Mahalo, The Mathews, Hale Kai # 213
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Vacation 2017
Stayed 38 days ending in
April, 2017
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
Don C recommends this vacation rental
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Manager Responded on 4/8/2017
Aloha Don & Ruthie,
Many mahaloz for your continued patronage these last seven years. It's been our pleasure having you as our # 1 repeat customer during that time.
Mahalo, The Mathews, Hale Kai # 213
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Ocean Sound
Stayed 9 days ending in
October, 2016
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
a guest from Fall City, WA recommends this vacation rental
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Manager Responded on 10/31/2016
Thanks for sharing your experience. The sound of the waves gently breaking in front of the property makes for a very tranquil soundscape. We'll hope to accommodate you again sometime. Mahalo, The Mathews, Hale Kai # 213
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Loved our stay!!
Stayed 8 days ending in
October, 2016
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
Heather R from Vancouver, Wa recommends this vacation rental
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Manager Responded on 10/17/2016
Aloha Heather, Thanks for sharing your feedback and recommending our property. A place that you'll want to return to time and again is what we aim to provide. We'll hope to have a chance to accommodate you again in the future. Mahalo, The Mathews, Hale Kai # 213
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Amazing place....just awesome in many ways.
Stayed 12 days ending in
August, 2016
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
Graham P from Victoria Park, Australia recommends this vacation rental
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Manager Responded on 8/7/2016
Aloha Graham, Thanks for sharing your feedback. It's great to have a visitor from down under. We'll look forward to hosting you again in the future. Mahalo, The Mathews, Hale Kai # 213
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Best Maui trip
Stayed 7 days ending in
July, 2016
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
Robert P from Lake stevens, WA recommends this vacation rental
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Manager Responded on 7/30/2016
Aloha Robert, Thanks for sharing your feedback. We'll look forward to hosting you again next year. Mahalo, The Mathews, Hale Kai # 213
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Perfect start to the vacation
Stayed 5 days ending in
June, 2016
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
a guest from Tempe, AZ recommends this vacation rental
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Manager Responded on 7/2/2016
Thank you for your unequivocal endorsement. As much as we try to choose the best pictures to advertise our unit, they still don't do it justice so we appreciate you mentioning that. Please come stay with us again some time. Aloha, The Mathews, Hale Kai # 213
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Highly recommended
Stayed 6 days ending in
May, 2016
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
michael b from johnstown, CO recommends this vacation rental
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Manager Responded on 6/2/2016
Aloha Michael, Thank you for your endorsement. I'd have to say that your description of what our unit has to offer and its convenience to points of interest in West Maui is spot on. We'll hope to have the opportunity to host you again sometime soon. Mahalo, The Mathews, Hale Kai # 213
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Amazing, low-key vacation
Stayed 7 days ending in
May, 2016
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
MELISSA S from West Jordan, Utah recommends this vacation rental
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Manager Responded on 5/23/2016
Aloha Melissa, Thanks for staying with us and sharing your feedback. We'll look forward to hosting you again in the future. Mahalo, The Mathews, Hale Kai 213
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Maui
Stayed 38 days ending in
April, 2016
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
Don C recommends this vacation rental
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Manager Responded on 4/3/2016
Aloha D. & R., Thank you for your unequivocal endorsement and your continuous patronage. We'll look forward to hosting you again next year during your annual visit to Maui. Mahalo, The Mathews, Hale Kai # 213
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Great view
Stayed 7 days ending in
February, 2016
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
a guest from Chili, WI recommends this vacation rental
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Manager Responded on 2/21/2016
Aloha, Thank you for sharing your feedback and recommending our unit. The sea turtles right in front of the property are indeed an amazing sight. Mahalo, The Mathews, Hale Kai # 213
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Turtle fun vacation
Stayed 9 days ending in
January, 2016
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
Michael I from Minneapolis, MN recommends this vacation rental
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Manager Responded on 2/6/2016
Aloha Michael, Thanks for sharing your feedback. The edge of our lanai is about 20 yards from the ocean, so it is indeed about as close as one can stay to the ocean. We'll hope to have another opportunity to accommodate you in the future. Mahalo, The Mathews, Hale Kai # 213
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Great location
Stayed 17 days ending in
December, 2015
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
Susan N from Ottawa, ON recommends this vacation rental
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Manager Responded on 1/3/2016
Aloha Susan, Thanks for staying with us and sharing your feedback. Yes, at that time of the year, the sun sets further south just behind our neighboring building, but of course sunsets can still be enjoyed from pool deck or the park next door. We hope you otherwise enjoyed the oceanfront view from our lanai. Mahalo, The Mathews, Hale Kai # 213.
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Beautiful Maui
Stayed 7 days ending in
October, 2015
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
a guest from Macquarie Hills, NSW recommends this vacation rental
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Manager Responded on 10/31/2015
Aloha Aussie Friend, thanks for sharing your feedback and for your recommendation. A place that our guests would like to return to time and again is what we aim to provide so we really appreciate the word of mouth. Mahalo, The Mathews, Hale Kai #213
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The Whole Package...Beautifully updated and comfortable!!
Stayed 11 days ending in
October, 2015
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
Debbie & Charles C from Lodi, Ca recommends this vacation rental
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Manager Responded on 10/14/2015
Aloha California Friend, A place that you'll want to return to time after time is what we aim to provide, so thank you for sharing your feedback and for your continued patronage. Chillaxing on the lanai is one of our favorite activities too. Thank you also for recognizing Valerie for the great job she does. Having her as our onsite manager is one of the advantages of renting a unit from our group, HKR LLC. Mahalo, The Mathews, Hale Kai # 213
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Wonderful condo to stay at in paradise!
Stayed 7 days ending in
July, 2015
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
Matthew N from KEENE, New Hampshire recommends this vacation rental
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Manager Responded on 8/20/2015
Aloha Matthew, Thank you for sharing your feedback. We're glad that we could help make your honeymoon so special for you and your bride. We'll hope to have a chance to accommodate you again in the future, perhaps on your anniversary. Mahalo, The Mathews, Hale Kai # 213
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Your Hawaiian stay at it's BEST!
Stayed 6 days ending in
June, 2015
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
christopher W from Temecula, Ca recommends this vacation rental
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Manager Responded on 6/28/2015
Aloha Chris, Thanks for sharing your feedback and for your emphatic endorsement of what our unit has to offer. We'll look forward to hosting you again in the future. Mahalo, The Mathews, Hale Kai # 213
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Lovely Unit in an Awesome Location
Stayed 5 days ending in
May, 2015
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
a guest from Cypress, California recommends this vacation rental
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Manager Responded on 6/17/2015
Aloha, Thanks for providing your feedback and for your continued patronage. That's great you were able to observe Sea Turtles sunning themselves. You'll often find them foraging in the surf in front of our property, but it's a rare treat for them to haul themselves out on the beach for a little sun, although it seems to have become much more common of late. Thank you for mentioning our Murphy beds, which are a unique feature of our unit. They're much more comfortable than the sleeper sofa that one usually finds in one bedroom units for the guests sleeping in the living room. Hopefully we'll have the opportunity to accommodate you again in the future. Mahalo, The Mathews, Hale Kai # 213
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Great home base for a week
Stayed 8 days ending in
May, 2015
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
Marian A from Kenmore, WA recommends this vacation rental
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Manager Responded on 5/26/2015
Aloha Marian, thanks for sharing your feedback. We're glad you enjoyed your stay. We came and stayed right after you, and the view is something we never get tired of. We love our little neighborhood too, with its beach park next door, and the farmers' market just a few doors down. We'll hope to have the chance to accommodate you again some time. Mahalo, The Mathews, Hale Kai # 213
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perfect place in paradise
Stayed 5 days ending in
April, 2015
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
Susan C from Villa Park, Ill recommends this vacation rental
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Manager Responded on 5/5/2015
Aloha Susan, thanks for sharing your experience with our unit. A place in paradise to which our guests will want to return time after time is what we aim to provide, so we'll look forward to hosting you again in the future. Mahalo, The Mathews, Hale Kai #213
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Great Place
Stayed 5 days ending in
April, 2015
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
Nick E from Mt View, Ca recommends this vacation rental
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Manager Responded on 4/14/2015
Aloha Nick, Thanks for sharing your feedback. We're conveniently located to many amenities without feeling as though you're staying in a resort area. We'll hope to have the chance to host you again in the future. Mahalo, The Mathews, Hale Kai # 213
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Maui 2015
Stayed 37 days ending in
April, 2015
- Services from rental manager
- Cleanliness
- Location
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Overall satisfaction:
Don C recommends this vacation rental
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Manager Responded on 4/3/2015
Aloha Don & Ruthie, thanks for staying with us. We'll look forward to hosting you again next year and for many more years to come. Mahalo, The Mathews, Hale Kai #213
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Gorgeous ocean view
Stayed 10 days ending in
January, 2015
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
Doug M from Portland, Or recommends this vacation rental
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Manager Responded on 1/18/2015
Aloha Doug, Thanks for providing your feedback. We're glad you enjoyed your stay. The view from our unit of Molokai right offshore is a sight to behold, and our unit is an ideal place to relax. We'll hope to accommodate you again in the future. Mahalo, The Mathews, Hale Kai # 213
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Condo in Paradise
Stayed 10 days ending in
January, 2015
- Services from rental manager
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Overall satisfaction:
Alan W from Winnipeg, mb recommends this vacation rental
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Manager Responded on 1/19/2015
Aloha Alan, Thanks for your feedback. I think your title says it all. We aim to provide a place that our guests will want to return to time and again, and it would appear that we have succeeded in your case, and then some! Good luck with your endeavor. We'll hope to accommodate you again in the meanwhile. Mahalo, The Mathews, Hale Kai # 213
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Nice condo on the water
Stayed 6 days ending in
November, 2014
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
a guest from Sparks, NV recommends this vacation rental
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Manager Responded on 12/6/2014
Aloha, thank you for sharing your experience with our unit and for mentioning the friendliness of our neighbors and the service provided by our rental office. Your review says it all, a clean, well-stocked unit with scenic, oceanfront views, conveniently located near the farmers market and coffee shop, and yes, our Murphy beds in the living room are a much more comfortable alternative to the sofa-beds that typically apply in a one bedroom unit. Too bad about the surf during your stay, as the conditions are normally quite calm and suitable for snorkeling right in front. We agree, our lanai is the perfect place to take meals and just chillax! We'll hope to have the chance to accommodate you again in the future. Mahalo, The Mathews, Hale Kai # 213
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Vacation in Paradise at the Hale Kai
Stayed 8 days ending in
October, 2014
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
a guest from Lafayette, CA recommends this vacation rental
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Manager Responded on 10/31/2014
Aloha guest from Lafayette, CA, thanks for sharing your experience with our property and for recognizing the service provided by Valerie in our Onsite Rental Office. A place that you will want to return to time after time is exactly what we aim to provide so we'll look forward to hosting you again next time. Mahalo, The Mathews, Hale Kai #213
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Incredible view and location
Stayed 6 days ending in
September, 2014
- Services from rental manager
- Cleanliness
- Location
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Overall satisfaction:
a guest from Chicago, IL recommends this vacation rental
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Manager Responded on 9/30/2014
Aloha, thanks for staying with us and sharing your experience. We're glad that you enjoyed the view and our location. It apparently has been unseasonably warm this last month as normally the trade winds along with our building's wide eaves and our unit's ample windows make our unit naturally comfortable with just the occasional use of ceiling fans. Please know that to help mitigate this situation in the future that we will soon be installing a solar powered attic fan to vent the vaulted ceiling area on the west facing side of our unit. So hopefully you'll be able to notice the difference if you choose to stay with us again. Mahalo, The Mathews, Hale Kai #213
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Another year, another visit to Paradise at Hale Kai
Stayed 6 days ending in
September, 2014
- Services from rental manager
- Cleanliness
- Location
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Overall satisfaction:
Jeanine M from Tigard, OR recommends this vacation rental
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Manager Responded on 9/18/2014
Aloha Jeanine, Thanks for staying with us again and sharing your experience once more. We strive to provide accommodations to which our guests will want to return year after year, so we greatly appreciate your affirmation of what we offer. The trade winds that usually grace our islands along with our building's wide eaves and our unit's ample windows normally make our unit naturally comfortable with just the occasional use of ceiling fans. On occasion however, it can get a little warm in the middle of the day when the trades have failed to materialize. And while a dip in our oceanfront pool will always provide some relief, we will soon install a solar powered attic fan to help mitigate this condition. So hopefully you will notice the difference on your next visit. Mahalo, The Mathews, Hale Kai # 213
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Perfect summer getaway!
Stayed 6 days ending in
July, 2014
- Services from rental manager
- Cleanliness
- Location
- Property condition
Overall satisfaction:
Brian F from Peoria, AZ recommends this vacation rental
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Manager Responded on 7/15/2014
Aloha Brian, Thank you for staying with us and sharing your experience. We're thrilled that your family had such a great time. Your description of being lulled to sleep by the sound of the ocean is making me wish I was there right now. Our unit's two twin-sized Murphy beds in the living room provide a very comfortable yet affordable option for a family of four. This is in fact exactly what we had in mind when we installed them, so we're always happy to see a family like yours take advantage of them. And how can you beat those sea turtles frolicking in the surf right in front of the property! We'll look forward to hosting you and your family again in the future. Mahalo, The Mathews, Hale Kai #213
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Turtles out side your door
Stayed 7 days ending in
April, 2014
- Services from rental manager
- Cleanliness
- Location
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Overall satisfaction:
a guest from North Vancouver , BC recommends this vacation rental
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Manager Responded on 5/1/2014
Isn't it amazing to be so close to the marine life! One can find sea turtles directly in front of the property year round, which can be seen right from our lanai or even up close while taking a swim, (being careful of course not to touch them). One might also find monk seals on occasion taking a snooze in the park next door, and spot spinner dolphins and humpback whales, (during the winter months), right offshore. Thanks for sharing something about your experience, and please come stay with us again. Mahalo, The Mathews, Hale Kai # 213
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great condo
Stayed 5 days ending in
April, 2014
- Services from rental manager
- Cleanliness
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Overall satisfaction:
Elfriede B from Schwarzach, Vorarlberg recommends this vacation rental
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Manager Responded on 4/27/2014
Aloha Elfriede, Danke for staying with us and sharing your experience. We always enjoy the opportunity to host a guest from another country. Although Maui is a long ways from Austria, we'll hope to have the opportunity to accommodate you again in the future. Mahalo, The Mathews, Hale Kai # 213
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Anniversary Getaway
Stayed 13 days ending in
April, 2014
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Overall satisfaction:
a guest from Gibsons, BC recommends this vacation rental
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Manager Responded on 5/1/2014
Thank you for your recommendation and the honor of hosting you on such a special occasion. May you enjoy many more anniversaries to come! Our lanai is really a lovely place to begin and end each day, so thank you for mentioning it. We'll look forward to hosting you again one day. Mahalo, The Mathews, Hale Kai 213
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Hake Kai 231
Stayed 37 days ending in
April, 2014
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Don C does not recommend this vacation rental.
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Manager Responded on 4/17/2014
Aloha Don & Ruthie, Many thanks for sharing your experience and staying 5 weeks in our unit every year. Your comments and your actions are a real testament to what our unit has to offer so I'm going to assume that you actually meant to recommend our unit, and of course that you meant to identify unit 213 and not 231 in your title. We'll look forward to hosting you again next year. Mahalo, The Mathews, Hale Kai #213
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12th year coming to Hale Kai
Stayed 21 days ending in
February, 2014
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Vincenzo & Brandi S from San Francisco, CA recommends this vacation rental
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Manager Responded on 3/2/2014
Aloha Brandi & Vince,
Thank you for staying with us and sharing your feedback, and thank you for renewing your reservation for next year. I'm sorry you feel that the unit wasn't adequately prepared for your arrival. I wish you had notified the office, as one call and the situation would have been quickly remedied. I also wish you had completed the check-in and check-out forms, as these are our quality assurance mechanisms for making sure that our guests are satisfied with the condition of their unit upon arrival and that they have enjoyed their stay. The former in particular is prepared and signed by our rental office personnel upon inspecting the unit and finding it ready for our guests' enjoyment. Hearing about your dissatisfaction with the arrival condition after you left unfortunately leaves us unable to do anything about it.
Try as we may, I think that there may be guests that we will never satisfy. If you're as dissatisfied with Hale Kai as you sound based on your reviews the last two years, I wonder if it's time that you considered staying at another property. You may discover something much more to your liking, or you may find that what we offer isn't so bad after all. Fortunately, we have many guests that based on their reviews find our unit and Hale Kai overall to be exactly what they're looking for, so I don't think we'll have any trouble finding someone else to enjoy our unit in the interim.
Mahalo, The Mathews, Hale Kai # 213
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our Maui experience
Stayed 7 days ending in
January, 2014
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joyce c from ashland, OR recommends this vacation rental
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Manager Responded on 2/10/2014
Aloha Joyce, Thanks for sharing your feedback. We'll hope to accommodate you again in the future. Mahalo, The Mathews, Hale Kai # 213
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Fun time!
Stayed 3 days ending in
January, 2014
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Bret B from Sandy, Ut recommends this vacation rental
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Paradise!!
Stayed 13 days ending in
January, 2014
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Debbie S from Anchorage, AK recommends this vacation rental
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Manager Responded on 1/26/2014
Aloha Debbie & Richard, Thanks for staying with us and for sharing your description. Our lanai really makes for a great venue for observing the marine life right out front and the sunset between the islands offshore. We'll look forward to hosting you again in the future. Mahalo, The Mathews, Hale Kai # 213
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Hale Kai - Where the land and ocean meet
Stayed 14 days ending in
October, 2013
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Lynn N from Lake Stevens, WA recommends this vacation rental
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Manager Responded on 10/30/2013
Aloha Lynn, Thank you for your wonderful description. When we can't be there ourselves, we enjoy our unit vicariously through our guest's reviews, and yours makes me feel as though I'm there right now, chillaxing on the lanai, observing the marine life during the day and enjoying another splendid sunset followed by an even more incredible dusk. Thanks for staying with us. We'll look forward to hosting you again next year. Mahalo, The Mathews, Hale Kai # 213
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Get Away
Stayed 5 days ending in
October, 2013
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Vicki T from Tualatin, Oregon recommends this vacation rental
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Manager Responded on 10/19/2013
Aloha Vicki, Thanks for sharing your feedback. With all that it has to offer, our unit really provides a great value for one's vacation dollar. We'll hope to have a chance to host you again in the future. Mahalo, The Mathews, Hale Kai #213
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Perfect Getaway
Stayed 10 days ending in
October, 2013
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Debbie & Charles C from Lodi, Ca recommends this vacation rental
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A Slice of Paradise!
Stayed 6 days ending in
September, 2013
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Jeanine M from Tigard, OR recommends this vacation rental
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Manager Responded on 9/25/2013
Many mahaloz for sharing your feedback. Yes, our two twin-sized murphy beds in the living room work well not only for families on a budget, but for friends enjoying a getaway as well, as there's no hard feelings over who got stuck with the sofa bed. And yes, who needs a/c! Even during the warmer part of the year, with the afternoon tradewinds, our building's wide eaves, and our unit's vaulted celings and natural ventilation, one can enjoy a vacation in Maui while still minimizing their impact on the environment. So thank you for staying with us and we'll hope to have the opportunity to host you again in the future. Aloha, The Mathews, Hale Kai #213
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A very special place to stay!
Stayed 5 days ending in
August, 2013
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James S from Colleyville, TX recommends this vacation rental
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Manager Responded on 8/8/2013
Aloha Jim, Thanks for sharing your experience. A place that you'll want to return to time after time is exactly what we aim to provide, so we're glad to hear that your family had such a nice stay. As the view of Lanai is quite limited from our unit, the island view you were enjoying was probably that of Molokai. Otherwise I think your description nailed it, so much so that I'm longing for the time that we'll return ourselves. Please come stay with us again in the future. Mahalo, Matt & Emiko Mathews, Hale Kai # 213
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Laid Back Maui Style
Stayed 6 days ending in
June, 2013
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Marc D from Westminster, CO recommends this vacation rental
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Manager Responded on 7/3/2013
Aloha Marc, Many mahaloz for sharing your feedback. Your title really says it all. We look forward to hosting you again sometime. Mahalo, Matt Mathews, Hale Kai # 213
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Perfectly relaxing
Stayed 5 days ending in
June, 2013
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Lisa S from Te Atatu South, Auckland recommends this vacation rental
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Manager Responded on 6/11/2013
Aloha Lisa, Thanks so much for your recommendation and for sharing your experience with our unit. A place that you'll want to return to time after time is exactly what we aim to provide, so we'll look forward to hosting you again in the future. Mahalo, Matt & Emiko Mathews, Hale Kai #213
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The place to stay
Stayed 7 days ending in
June, 2013
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justin h from elk grove, ca recommends this vacation rental
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Manager Responded on 6/18/2013
Aloha Justin, thanks for providing your feedback. I'm sorry to hear that the bed was not to your liking. It is just two years old this month, so I don't think this is due to it being worn out. We were also just there last month and didn't notice it being too soft, although I guess people's preferences can be very subjective in that regard. We'll monitor the situation though and replace if this feedback becomes more common. So far, this is the first time anyone has registered a complaint about it. I'm glad you and your girlfriend found everything else to your liking and thank you for mentioning the efforts of our grounds people, who have been working hard to improve and maintain our gardens and common areas. Mahalo, Matt Mathews, Hale Kai #213
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Unforgettable View!
Stayed 5 days ending in
May, 2013
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Dan S from Mississauga, Ontario recommends this vacation rental
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Manager Responded on 5/28/2013
Mahalo for sharing your feedback Dan. I think you summed it up pretty well, a view to die for, convenient neighborhood shops and restaurants, and feeling as though you've lived Hawaii rather than just visited there. We will look forward to hosting you and your wife again in the future, perhaps on your anniversary next time. Aloha, Matt & Emiko Mathews, Hale Kai # 213
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We'll be back!
Stayed 5 days ending in
May, 2013
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a guest from Napa, CA recommends this vacation rental
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Manager Responded on 5/18/2013
Many mahaloz for your feedback. A place that you'll want to return to time and time again is exactly what we aim to provide, so we'll look forward to hosting you again. As it happens, we're enjoying our unit right now ourselves and the sunsets between Lanai and Molokai have been magnificent as usual, and the conch-blowing good fun too! Thank you as well for your kind words regarding Valerie, our Rental Office Manager. Having an onsite Rental Manager is of course very convenient for our guests, but we feel that having someone as special as Valerie in this position is just another factor that distinguishes Hale Kai from other properties.
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Fantastic ocean front property with casual charm!
Stayed 5 days ending in
April, 2013
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a guest from St Albert, Alberta recommends this vacation rental
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Manager Responded on 4/21/2013
Thank you for staying with us and sharing your feedback, especially regarding the decor of which we are quite proud. We're thrilled that you enjoyed your stay. You're right, if someone is looking for the resort experience, our property probably won't fill the bill. However, if they're looking for a beautiful setting without the high prices and noise associated with a resort, then our low-key property is probably just for them. The stainless-steel cable railings on our lanai that you mentioned were just installed in the last year to bring the railings up to current code. While the greater visibility that they afford may give the impression that a child could pass through them, please be assured that the distance between the cables conforms to standards that are designed to prevent such an occurrence. That said, I would still recommend against leaving a toddler unattended there. A place that you'll want to return to again and again is exactly what we aim to provide, so we'll hope to host you again in the future, perhaps when your son is old enough to utlize one of the murphy beds in the living room.
Mahalo, Matt & Emi Mathews, Hale Kai 213
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Chillin' at Hale Kai
Stayed 6 days ending in
April, 2013
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Emil & Celeste R from Toluca Lake, CA recommends this vacation rental
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Manager Responded on 4/13/2013
Aloha Chillin'
Many Mahaloz for staying with us. Yes, our lanai makes for a wonderful whale watching perch during their annual visit to the islands, and a wonderous venue for relaxing by the sea at any time of the year.
We'll look forward to hosting you again sometime in the future.
Mahalo, Matt & Emi Mathews, Hale Kai # 213
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2013
Stayed 37 days ending in
April, 2013
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Overall satisfaction:
Don C recommends this vacation rental
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Manager Responded on 4/6/2013
Aloha Don & Ruthie,
Thank you for your continued patronage over the years. We'll look forward to hosting you again next year.
Mahalo, Matt & Emiko Mathews, Hale Kai 213
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Manager Responded on 4/6/2013
Aloha Don & Ruthie,
Thank you for your continued patronage over the years. We'll look forward to hosting you again next year.
Mahalo, Matt & Emiko Mathews, Hale Kai 213
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Sweet Quiet Getaway
Stayed 2 days ending in
January, 2013
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Elizabeth M from Arcata, Ca recommends this vacation rental
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Manager Responded on 2/23/2013
Aloha Elizabeth,
Thank you for staying with us. We'll hope to accommodate you again in the future, hopefully for more than just two nights next time.
Mahalo, Matt Mathews, Hale Kai 213
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West Maui Gem
Stayed 6 days ending in
January, 2013
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a guest from Gladstone, Or recommends this vacation rental
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Manager Responded on 2/2/2013
Aloha Harold,
Thanks for your recommendation. We really appreciate our repeat customers and will hope to have the chance to host you again.
Mahalo, Matt Mathews, Owner, Hale Kai 213
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Great Spot
Stayed 6 days ending in
January, 2013
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a guest from Seattle, Washington recommends this vacation rental
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Manager Responded on 2/2/2013
Aloha Mark,
Many Mahaloz Mark. We really are conveniently located, and our unit is well sited on the property to provide direct views of the ocean and the island of Molokai. We'll hope to have the chance to accommodate you again in the future.
Matt Mathews, Owner, Hale Kai 213
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Awesome home away from home.
Stayed 8 days ending in
December, 2012
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Wendy M from Penticton, BC recommends this vacation rental
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Manager Responded on 12/20/2012
Aloha Wendy, Thank you for staying with us and sharing your experience. We're pleased that you found our condo to your liking. The ability to observe marine life right off shore from our unit's lanai is one of its best features, although the sunsets and rainbows you can see from there are pretty cool too. We'll hope to have the chance to accommodate you again in the future. Mahalo, Matt Mathews, Hale Kai 213
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very satisfied
Stayed 7 days ending in
December, 2012
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Danilo R from Barueri, barueri recommends this vacation rental
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Manager Responded on 2/11/2013
Aloha Danilo,
Thank you for your feedback and for staying with us. A place that you will want to come back and enjoy time after time is exactly what we aim to provide, even when you're coming from as far away as Brazil!
Mahalo, Matt Mathews, Hale Kai # 213